How do the shirts fit?
These shirts are excellent quality. I spent a lot of time trying to find a shirt that held it's color, looked awesome, was really comfortable to wear, and didn't shrink in the wash. It took some time and $$$ to find it but I am happy with the result. You can learn more about the shirt's sizes here.
How long does it take to ship my order?
We try and ship all orders 2-3 business days after they are ordered. If a product is backordered it can take 2-3 weeks to ship.
Will I be notified when my order ships?
Of course! You will receive a confirmation email after you have placed your order, another when your order is sent, and finally when it is delivered.
Will I receive a tracking number?
You bet! All orders should create a tracking number. If for some reason our system doesn't generate one for you contact us and let us know. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships.
What types of payment do you accept?
We accept all major credit cards: MasterCard, Visa, American Express, and Discover. If you would like PayPal let us know and we can set that up.
Do you have a customer phone line I can call?
Yes, unlike some brand's we want to hear from you
(541) 887-0628. Extol Project is a very small team so please be patient as we work on getting back to you.
What should I do if I receive the wrong item or it was damaged?
If you received an incorrect item please email us at firstname.lastname@example.org and we will make it right. The same thing goes with a damaged item.
Why Do The Shirts Smell A Little Funny?
Ahhh yeah, about that. Our manufactures tell us it's part of the process they use for screen printing the shirts. We apologize for that. A quick wash and the smell will be completely gone...we promise. The best part? When you wash and dry our shirts they won't shrink.
Where is your company located?
We are based out of Southwest Washington. We are tucked between Mt. St. Helens and i5.
When was Extol Project founded?
We were founded May 2018
Can I see your refund policy?
You bet. You can find it here.
Can I review your terms of service?
We think it's pretty boring to read but you are welcome to read it here.
You know it. Check it out here